We all know that the use of technology has transformed the delivery of legal services. Many case management systems are cloud based systems that change the way data is stored. But how does the use of cloud based systems affect a lawyer’s ethical obligations? Consider the following scenario. The answer and explanation can be found […]
In certain cases, you may have a client who is struggling financially while waiting for that hoped for recovery in the matter you are handling for them. You want to help them in some way, but can you?
You’re great reputation as a lawyer will only get you so far. If you don’t live up to that reputation, the damage will be difficult to repair.
Law practice management software is often touted as the holy grail for lawyers, a way to be extremely efficient and effective when organizing your back office. It’s mobile, it’s time saving, it does everything if you will learn how to use it and let it perform its magic.
But what about the impact on the client when you don’t have law practice management software.
Let me tell you a story.
Curious? What does a banana have to do with solo practitioners building their practice?
Well, I had a similar reaction some years ago in a different context. Enjoy this great marketing lesson.
From time to time I get involved in conversations with lawyers who have called in with a question or concern and as we talk through the situation it becomes clear that part of the problem is the lawyer doesn’t know who his client is. These are the times I find myself asking “How in the world does this happen?” It happens more often than you think!
A few years back when Hurricane Irene hit we had two 80 foot trees uproot and come crashing down completely destroying our deck. While our home had just superficial damage the loss of the deck remained a very significant financial repair. We immediately called our neighbor because the previous year we had watched their builder construct a beautiful deck. He had a great reputation. But what happens when a great reputation isn’t followed up with great customer service?
You can and should read I Hate Being the Client. You Should Know Why (Part 1) to understand this follow up. Just when you think it is safe to go back in the water, round two of attorney/client miscommunication hits. We, the plaintiffs, haven’t even filed our lawsuit yet and it is just one amazing […]
Last Fall I posted a piece entitled “Where’s the Beef” that discussed the value of peer review as a quality control process within the law firm setting. In this month’s post I would like to carry that discussion a bit further. Unfortunately, seasoned partners, if they are open to running with peer review at all, […]
Last Monday I posted this question and received a lot of comments on this blog and privately. It struck a nerve because we’ve all been there. Some of us have a finely honed sense of the ‘right’ client and can decline business easily. Yet others are still feeling their way through this process. And yet […]
Why Going Solo as a Young Attorney Could Be the Best Decision Ever with Susan Cartier Liebel from Solo Practice University®.
On this episode of New Solo from the Legal Talk Network, Adriana Linares interviews Susan Cartier Liebel from Solo Practice University® about how to stay motivated throughout the process of starting a solo law practice.
Motivation in life is very important. I share seminal moments which have shaped me as a human being and helped me become who I am today.
On this podcast from Lawpreneur Radio, Miranda McCroskey interviews Susan Cartier Liebel from Solo Practice University® about perceptions of fear, failure and other issues facing solos.
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