It’s happened: you’ve launched your law firm, you’ve started getting cases, and your star is on the rise. You’re getting more cases and earning more money. However, you’ve started noticing that you’re missing out on cases, or the quality of your work is starting to slip.

You’re ready to grow your firm, but knowing who to hire, and why, is an important next step before you start recruiting.

Here are 3 employees to consider when scaling your law firm…Read on.

Gaining clientele is as essential for law firms as any other business. To establish a successful firm and keep it growing, lawyers must develop reliable methods to generate leads and understand how to maximize them.

This starts by learning to follow leads effectively and knowing which resources can help you decide what potential cases to pursue. Read on….

Small firms and solo practitioners have a lot on their plates and can quickly spread themselves too thin, trying to stay on top of everything in-house. Fortunately, all kinds of third-party managed services help attorneys provide better service to clients and keep their businesses operating smoothly. Read on….

Like any business, it’s critical for a law firm to deliver reliable results while providing exemplary customer service. You can’t expect to have return business if you treat customers poorly, or to build a sustainable customer base if you can’t be consistently approachable.

Understanding what clients like about your business, or what you might need to improve, can help you build a bigger customer base, increase standing in your legal community, and ensure return business in the future. You can look at how to improve your customer service after you understand why excellent customer service matters to your bottom line. Read on.