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Ruby builds great relationships, from great first impressions to lasting loyalty. Available 24/7/365, our live, US-based virtual receptionists answer calls so you can focus on your firm, while our chat specialists are ready to connect when current & potential clients visit your website. 10,000+ business owners trust Ruby with front-line communications because our goal is to enable connections in all parts of the consumer journey—from lead capture and transactions to building trust and providing ongoing support. Ruby is the best teammate you’ve never had!

Receptionist Service – We answer with your custom greeting, delight callers in English and Spanish, transfer calls through to you live when you’re available, takes messages or offer voicemail when you’re not, collect intake, answer FAQs, make outbound calls and more! Our powerful app gives you flexibility and information at your fingertips – while our receptionists make you look good. And our integrations with Clio, Rocket Matter, and Lexicata (Clio Grow) help streamline your client communications.

Online Chat Service – You’ll be building loyalty with real people, ready to engage in real conversations, that are fully trained in the details of your firm. Anytime, anywhere, we’re ready to chat and connect with your clients. Never miss an opportunity again. Ensure privacy that your firm and your clients can count on with opt-in HIPAA compliant live chat services.

Want to Learn More? Please call (833) 923-1333 or visit

Ready to Go? SPU members receive $150 off the 1st month of service with promo code SPU - signup here!

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Ruby Call Trends Report reveals 92% of customer calls are opportunities for growth, August 4, 2022

Stephanie Copeland Weber and Tia Bedoya win 2022 Portland Business Journal awards, July 20, 2022

Ruby CEO, Kate Winkler, discusses 24/7 virtual customer service on Get the Intel podcast, July 13, 2022

Ruby CRO Rebecca Grimes discusses the power of listening on the Grow Your B2B Business podcast, June 10, 2022

Ruby integrates with legal software, MyCase, May 31, 2022

Ruby Launches Customer Service Hub to empower small businesses, May 2, 2022

Ruby acquires Pure Chat, October 6, 2020

Ruby wins Momentum Award, September 24, 2020

Ruby partners with Technology Association of Oregon, August 25, 2020

Ruby experiences strong hiring trends for 2020, July 28, 2020

What’s Next With Work: Growth – Ruby CEO joins Jellyvision panel, June 29, 2020

Students and faculty at Solo Practice University® receive a discount on this item. You must be logged in to see the amount of the discount and the discount code. Enroll now to enjoy SPU benefits.

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