Today’s employee is not your father’s employee. The hiring market is hot but do you know what employees want today? I’m guessing no. It’s a whole new world out there and you had best understand the post-Covid hiring requirements for today’s employees. Listen and learn.
Newly-minted or well seasoned, Solo Practice University® is devoted to all solo/small firm practitioners, discussing issues faced, offering advice, education, support and inspiration. Subscribe by email below.
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What is your ultimate goal? To retain more of your earnings, right? Today Jared and I talk about six different strategies, not complex, which need to be consistently applied. Learn about these simple options you can execute on to make your financial goals a reality. Listen and learn.
Just a snippet: If your website is the digital equivalent of a physical storefront, live chat is comparable to a friendly representative at the front desk.
Did you know?
Live chat is 4.6 times more likely than other channels to convert website visitors into customers.
Approximately 42% of all customers prefer chat over other communication channels.
Of customers who use chat, 82% report satisfaction with their experiences —the highest level of all customer service channels.
Get the links to the studies and download your free guide….
This is such a forward-thinking podcast. We’re talking professional law firm management, bringing in non-lawyers to do those business-growth tasks to take you to the next level in the 21st century. As always, we wander into the stratosphere and you will enjoy the ride. I promise.
13 Years. We simply cannot believe that Solo Practice University® has been educating and teaching lawyers how to create and grow their solo/small firm practices for 13 years. On March 21, 2009, on the first day of spring, just two months after Bloody Thursday when New York City streets were littered with young associates laid off in the greatest legal industry shake out in recent memory, we opened our virtual doors and said to the world ‘it’s time to work for yourself’. Today, we’re now (hopefully) navigating our way through the tail end of a historic pandemic and most are coming out of it on the other end intact and even more committed to their solo/small firm practices. Read on….
(Update: This article was originally written in 2014. However, how has the pandemic these past two years impacted your clients’ ability to pay your fees? Here is an updated link, post pandemic, on household income changes. This is a very lengthy post filled with a lot of information and a lot of very worthwhile links to […]
Is creating a virtual workforce the future of law practice? Why is creating a virtual workforce not getting the attention it deserves in the legal community? Is it the lawyer’s personality? The incessant need to micromanage employees? Is it not knowing how to manage a virtual workforce? But what do you do in a crisis, a hurricane, a wildfire, a pandemic? Does your practice just come to a halt? We discuss at length and in depth the pros and cons and then how to overcome the cons. Listen and learn.
When you decide to start your own law practice, you want reliable, scalable methods of getting clients. These five proven ways worked for me at the start of my career and continue to be effective at attracting cases. Read on…..
Are you one who tries to see that all work-related servers, computers, mobile devices, and cloud-based apps are properly secured, but don’t always put the same effort into all your personal devices and accounts? If so, you’re not alone; and my guess is if you’re reading this post you have given little thought to securing one very important personal device, which is the wireless router in your home. Read on….
If a global pandemic isn’t enough to get you to reimagine your law firm, including your billing model, what are you waiting for? An asteroid strike? Clearly, now is the time to rethink your billing model and start creating a sustainable client-friendly billing model which will give you both profitability and client satisfaction. The models are out there and being reimagined on the daily. The time to revisit and change your model is now. Listen and learn.