(2020 Update) The First 30 Seconds of A Client Call Can Make Or Break Your Solo Practice

Statistics Support There is Much At Stake

It is imperative your law practice be in control of client contacts (or touchpoints) and set the tone (and extend your brand) early because the backlash can be swift and costly. According to a BIA/Kelsey report, phone calls influenced more than $1 trillion in consumer spending in 2019. The average American tells 15 people about a poor experience—and you’ll feel the impact on your business in large part because of the power of the internet. As I’ve discussed before, the internet has made it extremely easy for a dissatisfied client to share negative reviews about your firm with some furious keystrokes and one final push of the ‘enter’ key. Read on….

[SPONSORED] 3 Things You Can Do to Impact Your Firm’s Bottom Line

No matter the size of your law firm, maintaining a positive cash flow is essential. The most successful law firms use a variety of best practices to manage their finances effectively, many of which can be implemented relatively quickly. We’ll lay out three different ways you can make small changes to your practice that result in a significant positive impact on your bottom line.

Don’t Get Hammered by Your Attorney Malpractice Hammer Clause

Your agent told you that you don’t want to have a clause in your policy called “The Hammer Clause.” No, it’s not a Pro-Wrestling move and no, you won’t find the term anywhere in your policy. The Hammer Clause is a term of art for forcing a settlement in the Defense, Indemnification, and Cooperation section of your policy. And you need to understand it. It could mean your career.

[SPONSORED] Free eBook: How to Run Your Law Firm Like a Business

A managing partner should never have to make decisions based on speculation. The data exists, and so does the technology, to gather and make sense of it. But without knowing what to collect or how to assess the data, it can be challenging to translate findings into strategy. In this guide, we offer methods and solutions you can implement today to navigate the domains of financial, case, and staff management so you can make data-backed decisions, faster. Read on.

[SPONSORED] What Can Law Practice Management Software Do For Your Firm?

Free Guide: What Can LPMS Do For You?
It’s not uncommon for law firms to view technology as being grafted onto existing, offline office systems. Yet, one of the major advantages of a law practice management system (LPMS) is that it’s a holistic solution for your law firm. In this ebook, Jared Correia Esq covers 5 key processes in practice management that can be addressed through the consistent use of a law practice management system.

Download What Law Practice Management Software Can Do For Your Firm

How Law Firms Can Prevent Client Non-Payment

Chasing down non-paying clients is the bane of most lawyers’ existence. And when you’re already spending an additional three and a half weeks on unplanned work every year, it makes settling overdue accounts that much more frustrating.

While you may not be able to avoid ever having to deal with non-paying clients, here are three things you can do throughout a case to reduce the incidence of non-payment.

[SPONSORED] Free Guide: Tips For Automating Your Law Firm

Managing a law firm means running through a number of repetitive processes daily to stay on task — from client intake to document generation. These necessary though tedious tasks can take their toll on the efficiency of your practice by draining hours from your workday. The good news: almost any aspect of your law practice can be automated.

Download the Tips for Automating Your Law Practice to learn.

[Sponsored] Free eBook: Learn The 5 Steps to Effective Delegation

The truth is not all legal work must be performed by an attorney; there’s plenty of opportunity to strategically spread around the workload without forfeiting quality or momentum. Enter effective delegation, which allows your busy firm to increase its output significantly despite limited resources — all naysaying to the contrary.

Download “How to Delegate Efficiently and Effectively”

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