No one enjoys hearing feedback about themselves that is critical in nature; but don’t get me wrong. Sometimes we need to hear that we’re not meeting the expectations of others because critical feedback shared respectfully can be a wonderful opportunity for personal and professional growth. That said, when a former client posts a review on something like an attorney rating site that is full of vitriol and outright lies, well that’s something else entirely. Now, the temptation to fight back and defend one’s self from the defamation is in play. The interesting question, however, is can you?

Malpractice claims alleging a conflict of interest have been a serious concern for insurers for years; and as a practicing attorney, you should be concerned as well. These claims can get expensive fast if for no other reason than they almost always boil down to greedy attorney put his or her financial interests above someone else. So not good, particularly if a jury has any say in the matter. So, what next?