When Your Great Reputation As A Lawyer Just Isn’t Enough

A few years back when Hurricane Irene hit we had two 80 foot trees uproot and come crashing down completely destroying our deck. While our home had just superficial damage the loss of the deck remained a very significant financial repair. We immediately called our neighbor because the previous year we had watched their builder construct a beautiful deck. He had a great reputation. But what happens when a great reputation isn’t followed up with great customer service?

‘Amaze’-ing Facts You Didn’t Know That Drive Traffic to Legal Websites

The number of people going to the web first before asking for a recommendation from someone they trust is increasing. Once they are online searching they continue to do their research before they decide who to call. Your website may not be doing you any favors if it’s not been optimized to work properly by 2015 standards. Find out how you can improve your website before it ceases to function for you in any meaningful way.

Steps for Following Up on a Virtual Introduction

Thoughtful colleagues, friends and clients sometimes make introductions by email or social media to people they think it would be helpful for you to know. Hopefully the new contact will become a client or a referral source one day, but often they haven’t actually requested this introduction. How should you follow up? Here are a few thoughts on the subject.

What If Your Paralegal Lived Inside Your Computer?

In a perfect world having your paralegal live inside your computer would be ideal. You wouldn’t worry whether you were doing your work at your office desktop, laptop in the courthouse, or smartphone connected to wifi while jetting around the globe because you’d have access to these very important skills needed to run your office at your fingertips. You wouldn’t have to worry about the time of day, whether or not your paralegal is on vacation, out to lunch or home sick. He’d be right with you living in your computer.

Well, the world just got a little more perfect

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