A few years back when Hurricane Irene hit we had two 80 foot trees uproot and come crashing down completely destroying our deck. While our home had just superficial damage the loss of the deck remained a very significant financial repair. We immediately called our neighbor because the previous year we had watched their builder construct a beautiful deck. He had a great reputation. But what happens when a great reputation isn’t followed up with great customer service?
Newly-minted or well seasoned, Solo Practice University® is devoted to all solo/small firm practitioners, discussing issues faced, offering advice, education, support and inspiration. Subscribe by email below.
Want your free copy of Getting Started Solo and Embracing Change? Subscribe by email below and you will be able to download immediately.
Here is a semi-true story. I started my practice a few months ago. As I started learning the ins and outs of my practice area and running a business, I felt a bit overwhelmed with all I had to do. I wondered, “as a solo doing everything on my own, how will I ever keep […]
The number of people going to the web first before asking for a recommendation from someone they trust is increasing. Once they are online searching they continue to do their research before they decide who to call. Your website may not be doing you any favors if it’s not been optimized to work properly by 2015 standards. Find out how you can improve your website before it ceases to function for you in any meaningful way.
When you spend enough time around lawyers, you learn that lawyers love to complain. Maybe that’s why a lawsuit is called a Complaint.
What complaint do we hear most often among unhappy lawyers who want a career change? Compensation is almost never the biggest issue. Or even working long hours. Find out what the biggest complaint actually is.
Thoughtful colleagues, friends and clients sometimes make introductions by email or social media to people they think it would be helpful for you to know. Hopefully the new contact will become a client or a referral source one day, but often they haven’t actually requested this introduction. How should you follow up? Here are a few thoughts on the subject.
How do you separate the marital relationship from the working relationship when you are married to your law partner? Today, Allison and Ryan share their thoughts on how they are making it work.
In a perfect world having your paralegal live inside your computer would be ideal. You wouldn’t worry whether you were doing your work at your office desktop, laptop in the courthouse, or smartphone connected to wifi while jetting around the globe because you’d have access to these very important skills needed to run your office at your fingertips. You wouldn’t have to worry about the time of day, whether or not your paralegal is on vacation, out to lunch or home sick. He’d be right with you living in your computer.
Well, the world just got a little more perfect
A lot of resistance to change in the legal profession is born not out of a fear of the unknown, or even out of skepticism regarding change, but rather out of a certain brand of laziness peculiar to lawyers. Change requires that we actually do something about the things that are broken. And we all know what’s broken.
We all want to be champions: the best of the best, a warrior who has defeated all challengers. But that’s not really possible. What we really need are people who will champion us to others.