Solos always need tools to get ahead. The most obvious tool to help you do that is actually inside your head. You just need some training to understand it, and use it to your best advantage. The training is mindfulness training. Every few days another article on the benefits of mindfulness hits the news. In […]

There is nothing easy about informing your client that you’ve made a mistake.  It can be tempting to put off the difficult conversation in hopes that something will change or somehow the mistake will go away.  Unfortunately, things are not likely to get better, and delay will only compound the problem.  After contacting your malpractice […]

“Duh! Tell me something I don’t already know,” you might have said to yourself when you read this headline. I’m sure you already have some kind of list on your desk, on your computer, or on your mobile device right now. And yet, I frequently find myself coaching lawyers about creating and reviewing lists to […]

I have always felt that my law school education missed one key component. There was never a course on how to manage the business side of a law practice. Oh yes, I do know that now-a-days a number of law schools have developed a basic business class. I’ve actually been a guest lecturer in these […]

A friend, who supervises a number of customer service technicians for a large phone service provider sent me a link to a website I wanted to share with you. The website is called effectcheck.com. It analyses the effect of what you say, in your materials, letters and comments, enabling you to understand how what you […]