Leaving a traditional law job for solo life is a little different than starting out solo right from law school. So, I’ve decided to list the top 7 lessons that I’ve learned in my first year as a solo. So here goes…
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There are two new terms being used in this 21st century world which are making a big difference in their lives and the lives of others. Can learning them and implementing them make a huge difference in your solo/small firm practice? They really can!
Debra says she’s always felt like Paul Revere trying to make lawyers understand what is transforming the law profession but it’s been challenging. In this guest lecture she share her thoughts on the subject and how you can survive commoditization. Listen and learn.
It’s been five years since I started my solo practice. In that time, I’ve had many ups and downs. I’ve struggles at times – with depression, with stress and burnout, with financial troubles, and with staff turnover that got me labeled “The Hatchet” by a friend in the staffing industry. I’ve thought about packing it in a time or two, going back to work at a Big Law firm, but I never did.
You know what? I wouldn’t change any of it.
Christina Burns is the Director of Client Happiness at Ruby Receptionists. Ruby’s understanding of customer service is so deep, their results so stellar, it is why this company is growing by leaps and bounds and you will only find they receive glowing reviews. Christina understands, and Ruby Receptionists lives and breathes, customer service. They have developed a Service Pyramid which is at the core of their client service. Today, Christina will teach you how to implement your own Service Pyramid to improve your clients’ experience with your law firm. Listen and learn.
What happens when we are quiet about those things we should question? We become unwittingly complicit. And what happens when companies not bound by professional rules of conduct who are heavily financed, entice those who are starved for clients? Potential trouble. Are you getting into trouble and not realizing it?
When I started my solo practice, I was confronted with one salient issue. Do I continue to practice law in the area where I have the most experience or do I try something new? How about you?
Here’s the problem. We’ve fallen into too much casual contact with clients and this contact is ’round the clock for both the client and the lawyer’s convenience. Cringe-worthy mistakes are inevitable. How do you avoid it? I have one simple suggestion.
Curious? What does a banana have to do with solo practitioners building their practice?
Well, I had a similar reaction some years ago in a different context. Enjoy this great marketing lesson.
If you throw a hungry dog a steak, he’s going to eat it without even sniffing it first to see if it’s rotten. A well-fed dog is more discerning. This was my first reaction to the new Avvo’s Legal Services after I read a snapshot of this service on Bob Ambrogi’s Lawsites. You should really ask a lot of questions before you take a bite of this beef.