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This is a very ‘sexy’ topic, or we at least think so. How do you get great Search Engine Optimization (SEO) without paying for it. Let’s face it, if you are just starting out you just can’t afford it. It’s cost prohibitive for your desired search terms or queries. We talk about some great workarounds to help you get there. Listen and learn.
Like any business, it’s critical for a law firm to deliver reliable results while providing exemplary customer service. You can’t expect to have return business if you treat customers poorly, or to build a sustainable customer base if you can’t be consistently approachable.
Understanding what clients like about your business, or what you might need to improve, can help you build a bigger customer base, increase standing in your legal community, and ensure return business in the future. You can look at how to improve your customer service after you understand why excellent customer service matters to your bottom line. Read on.
The truth is lawyers tend to be rather impressed with how much they know because non-lawyers are generally impressed with what they believe attorneys know. And this can really box lawyers in when they don’t have answers. One of the most profound ways to transform yourself and transform your relationship with clients and others in your life is to share that you don’t have all the answers. So, what do you do instead?
Need to fire a pro bono client but afraid to do so? Here are some thoughts on why you should and how you should go about firing a pro bono client and feeling okay about it.
What a business offers is just as important as how it’s delivered. And it’s not just about satisfaction or sales. Exceptional customer service has amazing rebound effects, ranging from referrals, to repeat business. This makes customer service one of the most important factors for business growth. Because customer service is so important, it’s equally important to do it right. Here are 5 tips that small business owners can implement today to ensure they’re maximizing their customer service.
As lawyers, we encounter a variety of clients, and lawyers must conduct themselves professionally toward their clients. Understanding the fundamentals of the typical clientele can be beneficial. You will come across demanding clients no matter what area of law you practice. Working with different types of clients is a necessary skill. Every client is unique, but lawyers can avoid headaches by recognizing patterns in client types. Read on.
I was talking to a relative not too long ago. She’s an amazing local attorney practicing more than 30 years, the last 10 years as a solo practitioner. Her 20 year old son was talking to her about career paths and he said, ‘but your just a small time local lawyer’. Rather than be offended, she invited him to spend the day with her as she did her ‘small time local law’. Read on….
Should professionalism be defined by others…or by you? Jared and I dig into this important question and we come at it from our typical unplugged perspective. We believe you’ll find it both enlightening and liberating. Listen and learn.
With over 87% of law firms having a website, it’s safe to assume you might know about the common methods to market your firm — but what about the less explored options?
Hopefully, these seven ways to market your firm will have you thinking beyond standard tactics like paid ads and SEO. Although these common methods are vital to your marketing strategy, having a holistic approach to how you market your firm will help you create a brand that’s here to stay.
We all think we are so busy all the time. We have no time for anything. We are exhausted.We abandon self-care, projects that need attending, And as busy as we are, we accomplish less and less. How does this impact your solo practice, your growth both personal and professional, your income? Is it classic avoidance? Lack of structure? Listen and learn how to avoid busy-ness and tackle the important tasks and feel accomplished in your solo practice..and your life.
Why Going Solo as a Young Attorney Could Be the Best Decision Ever with Susan Cartier Liebel from Solo Practice University®.
On this episode of New Solo from the Legal Talk Network, Adriana Linares interviews Susan Cartier Liebel from Solo Practice University® about how to stay motivated throughout the process of starting a solo law practice.
Motivation in life is very important. I share seminal moments which have shaped me as a human being and helped me become who I am today.
On this podcast from Lawpreneur Radio, Miranda McCroskey interviews Susan Cartier Liebel from Solo Practice University® about perceptions of fear, failure and other issues facing solos.
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