Oh, I Shouldn’t Have Said That

I recently asked several of our claims attorneys to identify the top habits they felt new lawyers should develop from day one. Most of what they shared was what I anticipated claims attorneys would say; but one item caught my attention, and the more I thought about it, the more I realized how right they were. In short, all lawyers, not just new lawyers, need to know how to write well. Do you?

How Law Firms Can Prevent Client Non-Payment

Chasing down non-paying clients is the bane of most lawyers’ existence. And when you’re already spending an additional three and a half weeks on unplanned work every year, it makes settling overdue accounts that much more frustrating.

While you may not be able to avoid ever having to deal with non-paying clients, here are three things you can do throughout a case to reduce the incidence of non-payment.

Where Have All The Personal Injury Cowboys Gone?

As a profession we’re constantly being reminded about the importance of A2J (Access to Justice) for low income folks. We are forcing newly minted attorneys into Pro Bono work touting it as a rite of passage, an honor and a privilege to give back for earning this license. Those charged with a crime are given public defenders at no cost to protect their rights. But what about plaintiffs in difficult personal injury or medical malpractice situations where it is not about the lawyer foregoing a fee and putting in a few check marks in the pro bono column, but taking on cases that challenge an attorney to swing for the fences even if the odds are slim there will be a financial return; where the overarching goal is hopefully helping to right a significant wrong and maybe prevent future wrongs? What about that difficult personal injury case or medical malpractice case that fewer and fewer lawyers have the caring or courage or fortitude to take on because the odds are against victory, though should they be victorious, there is tremendous financial reward plus the gratification of helping someone? What about that plaintiff who needs that real cowboy?

[SPONSORED] Free Guide: Tips For Automating Your Law Firm

Managing a law firm means running through a number of repetitive processes daily to stay on task — from client intake to document generation. These necessary though tedious tasks can take their toll on the efficiency of your practice by draining hours from your workday. The good news: almost any aspect of your law practice can be automated.

Download the Tips for Automating Your Law Practice to learn.

6 Steps to Client Mastery – Part 2 – Guest Lecture with Cynthia Sharp

Our series of guest lectures with ABA/GP Solo Rockstars continues and the inimitable Cynthia Sharp continues sharing her brilliant 6 steps to client mastery. And she is THE master in combining those intangible soft skills with the critical processes needed for guaranteeing a uniform and successful relationship with your clients. Attorney Sharp details how this relationship starts from before your clients become clients right through to those same clients becoming an endless source of referrals. You will learn that process is the key to success. It is great to get the masters of the game sharing their wisdom with all of you.

How in the World Can I Manage 2000 Email Every Day?

I could hear it in his voice, the frustration over trying to figure out how to deal with a never-ending flow of email was palpable. Unfortunately, before I could share a few thoughts, the elevator door opened and I had to walk away wishing I could have had a little more time. That’s the real issue, isn’t it? It’s always about time. There never seems to be enough of it. I suspect you can relate because I can’t imagine there are many out there who haven’t felt overwhelmed at some point by a cluttered inbox, a stack of phone messages, sticky notes posted all over the place (you should see my office!), the pile of files on their desk, and/or all the overdue items on their reminder list. So what do you do?

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