6 Steps to Client Mastery Part I – Guest Lecture with Cynthia Sharp

And so begins our series of guest lectures with ABA/GP Solo Rockstars. First up is the inimitable Cynthia Sharp sharing her brilliant 6 steps to client mastery. And she is THE master in combining those intangible soft skills with the critical processes needed for guaranteeing a uniform and successful relationship with your clients. Attorney Sharp details how this relationship starts from before your clients become clients right through to those same clients becoming an endless source of referrals. You will learn that process is the key to success. Join us for Part 1 of this extraordinary guest lecture.

21st Century Methods for Onboarding Clients – Guest Lecture with Jared Correia

How do you onboard modern clients in the 21st Century? In today’s podcast you will learn about what clients value. Do they want speed, responsiveness, mobile access? Do they want intake options such as online forms, chatbots, text messaging? How do you create and respond to the client’s journey from finding you through resolution? You’ll learn all this more today. Listen and learn.

Planning A Soft Relaunch of Your Firm is Great During Holidays – Guest Lecture with Jared Correia

While recorded over the summer, the sentiment remains the same over any stretch of downtime. It is great to plan soft relaunches of your firm during slow periods. Soft relaunches can include the announcement of a new employee, new website design, rebranding, any number of changes in your firm that give you a new marketing opportunity. So, listen and learn. (Oh, and enjoy Jared’s heavy breathing. He gets excited for these podcasts!!)

How to Shop for Legal Technology Solutions – Guest Lecture with Chelsey Lambert of LexTechReview

In an ever-expanding pool of Legal Technology Solutions, how do you pick the right technology for your solo/small firm? How do you address the mandatory need for cybersecurity to prevent hacking and protect your clients’ data? How do you protect your livelihood in a catastrophe? Chelsey’s knowledge will leave you a little breathless. Listen to this jam-packed podcast before you download her incredible her free100 page 2017 Legal Technology Buyer’s Guide .

Making the Transition – Guest Lecture with Katie MacKillop from LEAP

You know you need to transition over to more automation in your practice. You read the benefits. Lawyers you know can’t say enough about the time-savings. You watch them accessing their entire office from their smartphone with a tinge of jealousy but you can’t seem to move off the mark.

Now you’ve got the added pressure of the clients demanding it, plus asking for lower costs for your services and you are getting squeezed. Rules of Professional Conduct and ABA Opinions are putting further pressure on you labeling you ‘incompetent’ if you don’t get up to speed on all of it; e-discovery, electronic filings and more. Listen to this podcast and learn how to transition. It’s important you do.

Marketing Your Law Firm For Free – Guest Lecture with Jared Correia

What if you had to market your law firm without using any money? Literally: no money, at all.

It turns out that you can develop a vibrant marketing plan without spending one cent. This guest lecture you will learn practical marketing tactics that you’ll be able to employ. Join us as we lay out specific networking and content marketing strategies to apply to your no-cost legal marketing. Learn how as Jared Correia and I discuss in this lively guest lecture.

The Ever Evolving Law Firm Fee Structure – Guest Lecture with Jared Correia

In the late 90′s and definitely into the 21st century, the law firm fee structure is morphing and changing under tremendous pressure from clients and the economy. But where do new solos (and some not-so-new) lawyers go to learn about the what fee structures are out there? Jared and I discuss the pressures and those very fee structures. Join us!

Pin It on Pinterest