We all know that this pandemic has really shaken things up – on both a micro and macro scale. The industry has changed, but so has day-to-day. When your dog is your coworker, your bedroom is your office and the lines of what used to be your workday are now blurred more than ever, life and work have definitely changed.  But have you changed with it in order to meet client expectations?

Many solo and small firms have been presented with a fight or flight scenario, and while it’s incredibly sad to see, the folks who were forced to try new things & pivot often found more success.

And the overall goals haven’t changed for these solo and small firms – they want to create a sustainable business model and still have that desire for growth.  Listen and Learn.

The audio is 38 minutes. Listen directly below.

Download (.MP3)

Tim Bedford is Partner Development Manager at RUBY He is specifically dedicated to the legal vertical and works with more than 40 state and local bars as well as other legal thought leaders while making sure Ruby’s products align with the needs of the legal community.

Ruby, a long-time Solo Practice University Partner, and Sponsor builds great relationships, from great first impressions to lasting loyalty. Available 24/7/365, our live, US-based virtual receptionists answer calls so you can focus on your firm, while our chat specialists are ready to connect when current & potential clients visit your website. 10,000+ business owners trust Ruby with front-line communications because their goal is to enable connections in all parts of the consumer journey—from lead capture and transactions to building trust and providing ongoing support. Ruby is the best teammate you’ve never had!

New to Ruby? As an SPU member, you can receive $150 off your first full month of Ruby’s virtual receptionists and live chat services by signing up here.

If you’d like to learn how Ruby can help your practice, call us at 833-923-1333 and use promo code SPU for $150 off.