What Clients Want: Managing Legal Consumer Expectations in 2019-2020 – Part 2 – Guest Lecture(s) with Jared Correia

(You can listen to Part 1 here.)

Jarred and I have recorded six free guest lectures covering the vast topic of  What (Clients) Want: Managing  Legal Consumer Expectations in 2019-2020.  It is nearly five hours of us discussing in depth:

  • How Legal Consumers Find Law Firms
  • What Legal Consumers Want
  • Marketing Requirements for a Modern Law Firm
  • Intake Procedures/Forms
  • How Modern Law Firm Clients Want to Access Information
  • Information Technology Required by Modern Law Firms
  • Information Security for Modern Law Firms
  • How Modern Clients Want to Billed
  • What You Need to Bill Clients Today
  • Key Concepts for Improving Client Billing
  • The Disposition of a Case and How It Should Lead To the Next Referral

This is a great 6 part series.  Join our newsletter and get it delivered into your inbox when each podcast is hot off the press!

Listen and learn.

The audio is 68 minutes. Listen directly below.

Download (.MP3)

Jared has written a new book called “Twitter in One Hour for Lawyers“. You can learn more about the book or purchase it from the American Bar Association.

Jared D. Correia, Esq. is the CEO of Red Cave Law Firm Consulting, which offers subscription-based law firm business management consulting and technology services for solo and small law firms. Red Cave also works with legal institutions and legal-facing corporations to develop programming and content. A former practicing attorney, Jared has been advising lawyers and law firms for over a decade. He is a regular presenter at local, regional and national events, including ABA TECHSHOW. He regularly contributes to legal publications, including his column, ‘Managing,’ for Attorney at Work and a forthcoming advice column for Lawyerist. Jared is the author of the American Bar Association publication ‘Twitter in One Hour for Lawyers’. He is the host of the Legal Toolkit podcast on Legal Talk Network. Jared also teaches for Concord Law School, Suffolk University Law School and Solo Practice University. He loves James Taylor, but respects Ron Swanson; and, he tries to sneak Rolos when no one is looking.

Connect with Jared on Twitter and LinkedIn.


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All opinions, advice, and experiences of guest bloggers/columnists are those of the author and do not necessarily reflect the opinions, practices or experiences of Solo Practice University®.

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