Nicole Black is the technology evangelist for MyCase law practice management solutions. But long before she enjoyed her new position, she was a tech geek and vocal advocate for technology in the legal space. Why? The 21st legal consumer is different and their client service expectations are very different. If you don’t know how to reach them, they are going to move on to the lawyer who does. Today, Nicole and I discuss reaching the 21st century client through very important technologies you need to adopt. Learn how to be that lawyer the 21st century legal consumer will hire and refer over and over, again.
The audio is about 37 minutes. Listen directly below.
Nicole Black is an attorney and the Legal Technology Evangelist at MyCase. Her legal career spans nearly two decades and she has extensive litigation experience. She was named an inaugural ABA Legal Rebel in 2009 and an inaugural Fastcase 50 in 2011. She is also a well known legal technology author, journalist, and speaker. She wrote “Computing for Lawyers” (2012) and co-authored “Social Media: The Next Frontier” (2010), both published by the American Bar Association. She also co-authors “Criminal Law in New York,” a Thomson West treatise. She often speaks at conferences about the intersection of law, mobile computing and Internet-based technology.
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