We welcome back Cynthia Sharp, ABA/GP Solo Rock Star, for her third and final podcast on The 6 Steps to Client Mastery which now walks us through the processes (and soft skills) necessary to handle difficult clients, get your fees, conclude the matter and turn your happy clients into lifetime referral sources. This is not to be missed. You can also listen to Parts 1 and 2 here and here.
The audio is about 51 minutes. Listen directly below.
Cynthia Sharp, Esquire (J.D., LL.M. (taxation)) dedicated close to thirty years building a successful niche law practice and serving thousands of clients. At the pinnacle of her career, she sold her interest in the practice and established The Sharper Lawyer, a fully accredited CLE provider and attorney business coaching entity. As Director of Attorney Development, Cindy has established a national presence as an author and speaker on topics of ethics in the context of practice management and marketing – lecturing extensively to law firms, bar associations and other legal organizations.
Professional memberships include: Association of Continuing Legal Education where she serves as Co-Chair of the Entrepreneurs Special Interest Group and on the Online Community Special Committee, National Speakers Association (Secretary of Philadelphia Chapter) and the American Bar Association where she serves on the Publication Board of the Solo, Small Firm and General Practice Division. Cynthia’s has authored a brilliant book entitled The Lawyers’ Guide to Financial Security. Email her at firstname.lastname@example.org or call 609 923 1017.
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