6 Steps to Client Mastery – Part 2 – Guest Lecture with Cynthia Sharp

Our series of guest lectures with ABA/GP Solo Rockstars continues and the inimitable Cynthia Sharp continues sharing her brilliant 6 steps to client mastery. And she is THE master in combining those intangible soft skills with the critical processes needed for guaranteeing a uniform and successful relationship with your clients. Attorney Sharp details how this relationship starts from before your clients become clients right through to those same clients becoming an endless source of referrals. You will learn that process is the key to success. It is great to get the masters of the game sharing their wisdom with all of you.

The Rise of Grass Roots Online Lawyer Communities – Guest Lecture with Jared Correia

While not too much in the main stream media, there is a grass roots movement of on line lawyer communities unaffiliated with traditional legal organizations. I bet you belong to one and don’t even realize you are part of a movement! Why is this happening and where are they congregating online? Should you belong to one? Listen and learn.

6 Steps to Client Mastery Part I – Guest Lecture with Cynthia Sharp

And so begins our series of guest lectures with ABA/GP Solo Rockstars. First up is the inimitable Cynthia Sharp sharing her brilliant 6 steps to client mastery. And she is THE master in combining those intangible soft skills with the critical processes needed for guaranteeing a uniform and successful relationship with your clients. Attorney Sharp details how this relationship starts from before your clients become clients right through to those same clients becoming an endless source of referrals. You will learn that process is the key to success. Join us for Part 1 of this extraordinary guest lecture.

The Virtue of Virtual Receptionists – Guest Lecture with Maddy Martin from Smith.ai

Listen and learn about what potential clients and current clients are really looking for when they reach out to a lawyer for the first and every time thereafter. If you don’t know what they want you can be losing business you never even knew you were losing; losing clients you never realized were vulnerable to leaving. I promise it is 43 minutes very well spent.

21st Century Methods for Onboarding Clients – Guest Lecture with Jared Correia

How do you onboard modern clients in the 21st Century? In today’s podcast you will learn about what clients value. Do they want speed, responsiveness, mobile access? Do they want intake options such as online forms, chatbots, text messaging? How do you create and respond to the client’s journey from finding you through resolution? You’ll learn all this more today. Listen and learn.

Planning A Soft Relaunch of Your Firm is Great During Holidays – Guest Lecture with Jared Correia

While recorded over the summer, the sentiment remains the same over any stretch of downtime. It is great to plan soft relaunches of your firm during slow periods. Soft relaunches can include the announcement of a new employee, new website design, rebranding, any number of changes in your firm that give you a new marketing opportunity. So, listen and learn. (Oh, and enjoy Jared’s heavy breathing. He gets excited for these podcasts!!)

How to Shop for Legal Technology Solutions – Guest Lecture with Chelsey Lambert of LexTechReview

In an ever-expanding pool of Legal Technology Solutions, how do you pick the right technology for your solo/small firm? How do you address the mandatory need for cybersecurity to prevent hacking and protect your clients’ data? How do you protect your livelihood in a catastrophe? Chelsey’s knowledge will leave you a little breathless. Listen to this jam-packed podcast before you download her incredible her free100 page 2017 Legal Technology Buyer’s Guide .

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