My Client Fired Me But It Wasn’t My Fault…Or Was It?

We’ve all been there. We thought we had a great relationship with a client and the next thing we know we’re getting a letter from another attorney asking for our client’s file. You’re surprised, hurt, don’t understand what happened. You may even try to call the client but by this time the client isn’t necessarily forthcoming. So, you get upset for a while, or you celebrate because the client was a pain in the butt. But what you don’t really do is assess. You move on.

Therein lies the problem. You decide it was out of your hands. Wrong. You need to understand why the client fired you.

Protection Of Law Firm And Client Data Must Be Intentional (Part 2)

In my previous column, I discussed how cyber liability is a serious risk management issue for lawyers, given our Rule 1.6 duty to maintain the confidentiality of client information. Given the high profile cyber attacks against Target, Sony Pictures Entertainment, the United States Government, and the Ashley Madison website; many law firms may believe they are not big enough to be a target, or they don’t have data that cyber criminals would find attractive. These law firms would be wrong on both counts.

‘Amaze’-ing Facts You Didn’t Know That Drive Traffic to Legal Websites

The number of people going to the web first before asking for a recommendation from someone they trust is increasing. Once they are online searching they continue to do their research before they decide who to call. Your website may not be doing you any favors if it’s not been optimized to work properly by 2015 standards. Find out how you can improve your website before it ceases to function for you in any meaningful way.

What If Your Paralegal Lived Inside Your Computer?

In a perfect world having your paralegal live inside your computer would be ideal. You wouldn’t worry whether you were doing your work at your office desktop, laptop in the courthouse, or smartphone connected to wifi while jetting around the globe because you’d have access to these very important skills needed to run your office at your fingertips. You wouldn’t have to worry about the time of day, whether or not your paralegal is on vacation, out to lunch or home sick. He’d be right with you living in your computer.

Well, the world just got a little more perfect

Making My Case for Law Practice Management Software

Let’s face it. Law Practice Management Solutions are springing up like weeds in an unkempt garden. It’s getting harder to separate the pernicious weeds from the serious bloomers and it’s no wonder; law practice management solutions are becoming a mandatory part of law practice in terms of cost effectiveness, efficiency and meeting client demand. Here are our thoughts to guide you in your selection of this important practice tool.