Do You Know Who Your Client Is? Here’s a Strange (But Common) Situation.

From time to time I get involved in conversations with lawyers who have called in with a question or concern and as we talk through the situation it becomes clear that part of the problem is the lawyer doesn’t know who his client is. These are the times I find myself asking “How in the world does this happen?” It happens more often than you think!

When Your Great Reputation As A Lawyer Just Isn’t Enough

A few years back when Hurricane Irene hit we had two 80 foot trees uproot and come crashing down completely destroying our deck. While our home had just superficial damage the loss of the deck remained a very significant financial repair. We immediately called our neighbor because the previous year we had watched their builder construct a beautiful deck. He had a great reputation. But what happens when a great reputation isn’t followed up with great customer service?

What If Your Paralegal Lived Inside Your Computer?

In a perfect world having your paralegal live inside your computer would be ideal. You wouldn’t worry whether you were doing your work at your office desktop, laptop in the courthouse, or smartphone connected to wifi while jetting around the globe because you’d have access to these very important skills needed to run your office at your fingertips. You wouldn’t have to worry about the time of day, whether or not your paralegal is on vacation, out to lunch or home sick. He’d be right with you living in your computer.

Well, the world just got a little more perfect

First There Is the Lie. Then There is the Bigger Lie. Then Statistics.

There was a recent posting on Above The Law discussing Benjamin Barton’s new book, Glass Half Full: The Decline And Rebirth of The American Legal Profession . The highlight and discussion catalyst was the chart that compares what a solo earns to what a Big Partner earns. It’s pretty dramatic. Let’s find out the truth.

Lawyers Hating on Lawyers

For the most part, lawyers, especially the more seasoned lawyers, are always pleasant and professional outside the courthouse. Do lawyers battle inside? Of course, but it is usually nothing other than showmanship in front of the judge and as soon as they leave they are cordial and pleasant and professional. Sometimes the clients didn’t understand lawyers can still be advocating for them but they don’t have to ‘hate’ the other side in order to make their case.