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You are browsing the archive for Client Relations.

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Jun 28, 2010 / Client Relations, Social Media

Can We Trust Anyone Anymore? Can You Be Trusted?

There is actually a silver lining, however, in this ever-growing world of distrust. Due to social media, the viral nature of information today, those who would look to deceive, suppress, deny accountability through carefully crafted public relations nonsense can't stem the leaks. Everything is being exposed. Everything is being digitally memorialized. And everything can be digitally altered out of context. Everyone truly does live and work in the proverbial glass house today.

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Sep 27, 2009 / Client Relations, Social Media, Solo & Small Firm Practice

Live Off The Value You Create…or Die

If you cannot live off the value you create for your clients, your practice will not…and SHOULD NOT…. survive.

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Jul 6, 2009 / Client Relations, Marketing

What Proactive Steps Are You Taking To Help Your Business?

Every word you write, every syllable you utter, every piece of paper with your name on it is a touch point with your brand and a business opportunity. You just have to realize it. Once you do you will see all the unconscious marketing opportunities you have available to you and will understand the phrase my clients have drilled into them, "you are on 24/7."

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