Could The Use of Cloud-based Services Be an Ethical Violation?

We all know that the use of technology has transformed the delivery of legal services. Many case management systems are cloud based systems that change the way data is stored. But how does the use of cloud based systems affect a lawyer’s ethical obligations? Consider the following scenario. The answer and explanation can be found […]

Why Your Clients Will Thank You For Investing In Law Practice Management Software

Law practice management software is often touted as the holy grail for lawyers, a way to be extremely efficient and effective when organizing your back office. It’s mobile, it’s time saving, it does everything if you will learn how to use it and let it perform its magic.

But what about the impact on the client when you don’t have law practice management software.

Let me tell you a story.

Do You Know Who Your Client Is? Here’s a Strange (But Common) Situation.

From time to time I get involved in conversations with lawyers who have called in with a question or concern and as we talk through the situation it becomes clear that part of the problem is the lawyer doesn’t know who his client is. These are the times I find myself asking “How in the world does this happen?” It happens more often than you think!

When Your Great Reputation As A Lawyer Just Isn’t Enough

A few years back when Hurricane Irene hit we had two 80 foot trees uproot and come crashing down completely destroying our deck. While our home had just superficial damage the loss of the deck remained a very significant financial repair. We immediately called our neighbor because the previous year we had watched their builder construct a beautiful deck. He had a great reputation. But what happens when a great reputation isn’t followed up with great customer service?

Pin It on Pinterest