Serving the 21st Century Client Through Technology – Guest Lecture with Nicole Black

nicoleblack_v2

Nicole Black is the technology evangelist for MyCase law practice management solutions.  But long before she enjoyed her new position, she was a tech geek and vocal advocate for technology in the legal space.   Why? The 21st legal consumer is different and their client service expectations are very different.  If you don’t know how to reach them, they are going to move on to the lawyer who does. Today, Nicole and I discuss reaching the 21st century client through very important technologies you need to adopt. Learn how to be that lawyer the 21st century legal consumer will hire and refer over and over, again.

The audio is about 37 minutes. Listen directly below.

Download (.MP3)

Nicole Black is an attorney and the Legal Technology Evangelist at MyCase. Her legal career spans nearly two decades and she has extensive litigation experience. She was named an inaugural ABA Legal Rebel in 2009 and an inaugural Fastcase 50 in 2011. She is also a well known legal technology author, journalist, and speaker. She wrote “Computing for Lawyers” (2012) and co-authored “Social Media: The Next Frontier” (2010), both published by the American Bar Association. She also co-authors “Criminal Law in New York,” a Thomson West treatise. She often speaks at conferences about the intersection of law, mobile computing and Internet-based technology.

Connect with Nicole on Twitter. To learn more about MyCase, visit MyCase in the Solo Practice University COOP or Mycase.com.


Listen to more guest lectures from Solo Practice University® and get notified when new lectures are published.

All opinions, advice, and experiences of guest bloggers/columnists are those of the author and do not necessarily reflect the opinions, practices or experiences of Solo Practice University®.

This entry was posted in Audio, Guest Lectures and tagged MyCase, Nicole Black. Bookmark the permalink.

Enjoy our blog posts with lunch! Enter your email address and we'll send you an email each time a new blog post is published.

Comments are closed automatically 60 days after the post is published.