Comments on: Case Study #1 – Lessons Learned – Part (II) https://solopracticeuniversity.com/2009/05/07/case-study-1-lessons-learned-part-ii/ The 'Practice of Law' School Tue, 25 Apr 2023 12:23:41 +0000 hourly 1 http://wordpress.org/?v=3.8.21 By: Linda Biscoe https://solopracticeuniversity.com/2009/05/07/case-study-1-lessons-learned-part-ii/#comment-712 Tue, 25 Aug 2009 19:59:55 +0000 http://buildasolopractice.solopracticeuniversity.com/?p=53#comment-712 Hi Susan,

My son is a new lawyer. I’ve been reading your blog to find ways to encourage and support him. Of course I sent him your website. I think yuo have really good information here.

Thanks for the interesting information!

]]> By: Chris Hill https://solopracticeuniversity.com/2009/05/07/case-study-1-lessons-learned-part-ii/#comment-711 Thu, 07 May 2009 14:08:07 +0000 http://buildasolopractice.solopracticeuniversity.com/?p=53#comment-711 Good points Susan. A referral is great, but you need to know how to bring it home. This was a lesson I learned without the help of a resource like SPU. You can get all the calls in the world, but you need to turn it into business.

As lawyers, we are essentially trained NOT to overtly ask for business. Now, many attorneys are left without the skills to get business when they need them the most.

I always go to an “intake” with a fee agreement in hand if not sent ahead of time. This gives the potential client notice of the terms of the engagement and sets the parameters to avoid surprises. Surprises kill a relationship.

Also, getting to know your clients as people and not just as “problems” will keep them coming back in my experience. This is particularly true with my clientele, contractors, who value relationships almost as much as the money that they make.

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